Suspected bylaw violations can be submitted to the Shaunavon Town Office in writing or by dropping off the Bylaw complaint form. The complaint form is available at the Town Office or download the form here. To aid staff in responding to your complaint in a timely manner, please insure the following information is completed on the form:
◦Your name and phone number for contact, if follow-up is required ◦The address and location of the property for which you are submitting a complaint ◦A short and concise description of the complaint
Any personal information you provide is confidential and will not be disclosed to the subject of the complaint. It is important to have the complaint in writing for future references.
What happens after I submit a bylaw complaint? ◦The staff at the Town Office will file your complaint into the system and then forward it to the Bylaw Enforcement Officer. ◦The assigned officer will visit the location of the complaint to conduct an initial inspection. Depending on the volume of complaints and available time, it may take several days before an initial inspection occurs. Complaints are handled on a priority basis. ◦If there appears to be a bylaw violation, the officer will take appropriate action to achieve compliance, depending on the type of violation.